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Case Study
Goshen Health Transforms Patient Experiences with Patient Engagement Solutions
Summary
Learn how adding patient engagement solutions to their patient access suite helped Goshen Health with staffing, patient experience, and cash collections.
Read the case study to see the six-month results using patient engagement solutions. Find out how the shift to patient self-service digital engagement helped ease staffing challenges by improving staff efficiency and collaboration, while streamlining patient check-ins, enhancing communication with patients and increasing POS collections..
Download your copy of the case study to learn how Goshen was able to:
- Engage 50% of all patients digitally
- Reduce no-shows and lost revenue significantly using automated appointment reminders
- Increase POS collections 38% year-over-year
- Increase staff utilization 9x, from 25 to 217 users
