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We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

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Solution

Clinical Exchange Orders & Results

A connectivity solution for healthcare systems that want to speed workflow with efficient, electronic order generation and results delivery between laboratories, hospitals, and physician practices.

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IssueClean Orders

Clinical Exchange Orders and Results - businesswoman looking at computer screen

Easily integrated workflows to increase efficiency

Streamline workflows by connecting laboratories and ancillary services to the provider offices they serve. Results and reports are delivered back to provider offices, reducing manual work. Increase office efficiency by electronically placing orders within your existing system and workflow. Plus, using clinical data exchange, you can process and bill orders immediately upon receipt with streamlined processes. Maintain privacy of your existing patient-centric records.

A complete view of results for better patient outcomes

Send laboratory results, radiology reports, and transcription documents via secure messaging directly to the patient's health record with clinical data exchange. Track orders by status. Receive results directly into your EHR from every laboratory or ancillary service, allowing you to manage patient outcomes based on data from all diagnostic providers. Integrated rules help ensure order accuracy, resulting in clean orders the first time.

Clinical Exchange Orders and Results - older gentleman with dog looking at phone

A single, complete portal to improve patient satisfaction

Help improve patient satisfaction with secure patient portal, which issues alerts when results are received. Patients can access a single, complete view of their medical history across all connected doctors due to clinical data exchange integration behind the scenes.

What’s Included in Clinical Exchange Orders & Results

Simplified Ordering
- Intuitive ordering system for multiple diagnostic providers
- Uses integrated rules to help ensure orders are correct the first time
- Online directory lists the services available from all participating service advisors
- Increased order accuracy helps eliminate inter-office phone calls to gather incomplete clinical or financial information that is often missed in paper-based processes
- On-demand access allows staff to track orders throughout the process, providing vital end-to-end visibility for providers and systems managing patient care
Integrated Results
- Laboratory test results can be automatically routed to your electronic health record
- Can also be sent to patients and providers via secure online messaging, or automatically printed
- Physicians can choose to release lab results to patients’ personal health records, enhancing the patient-provider relationship and promoting better care
- Ability to generate system-wide service requests and share results
- Helps connect fragmented ambulatory care environments to a variety of provider networks
- Helps grow your market share and increases operational efficiency