Software

Hosted Payer Services

Helps reduce the costs of maintaining high-availability systems needed to support dental and medical providers and members while lowering development costs caused by changing standards and technology.

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Industry-leadingsecurity, stability, and responsiveness

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The value of modern medical and dental networks

Hosted Payer Services (HPS) is built on the latest AWS technology and is tightly integrated with the vast Optum clearinghouse.

Market-leading availability and response times can help lower support and development costs while increasing medical and dental provider satisfaction. Clients using HPS have experienced a 50% reduction in error rate, a 7x-faster response time, and 99.9% availability with fewer timeouts.

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Hosted eligibility and claim status

HPS can help reduce administrative costs by receiving and responding to standard medical transactions on your behalf.

All that’s needed is a basic ETL that provides member demographics, plan, accumulator, and third-party provider information.

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Grow as you go

Our per-member, per-month pricing has no transaction limits to make it easier to predict costs and avoid seasonal spikes.

What’s included in Hosted Payer Services

  • Support End-to-End Electronic Claims Processing

    • Helps reduce payer and TPA administration costs
    • Can remove technical barriers
    • Increased provider satisfaction

  • Unparalleled Pricing Benefits

    • Per-member, per-month pricing
    • No transaction limits
    • Grows as you grow
    • Predictable/non-seasonal costs

  • Increased Value for Payers and TPAs

    • Infrastructure cost removal
    • Help lower support and development costs
    • Market-leading availability
    • Market leading response times

PRODUCT SUPPORT

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Our outcomes

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Fact Sheet

Accelerate Collection and Increase Patient Satisfaction with SmartPay Plus

Fact Sheet

Accelerate Collection and Increase Patient Satisfaction with SmartPay Plus

Learn how SmartPay Plus can help provider organizations increase patient payment collection, while improving the patient financial experience.

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Fact Sheet

Risk View™ Risk Adjustment Software Drives Results

Fact Sheet

Risk View™ Risk Adjustment Software Drives Results

Risk View ™ risk-adjustment software can drive financial results, increase provider engagement, optimize reimbursements, and improve risk score and payment accuracy.

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Fact Sheet

Improve Your Member Engagement

Fact Sheet

Improve Your Member Engagement

Learn how to help provide an effective healthcare communications and member-engagement strategy and what tools, technology, and data are required.

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Let’s start a conversation

We’re here to help you find out how our services could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how this solution can help achieve your goals

Want more information about our services? Start here.

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.