Solution

SmartPay Plus

A payment solution suite for providers who want to accelerate patient payment collection and improve the patient financial experience.

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Help Improve the Patient Experience

  • Accelerate Collection and Increase Financial Engagement

    • Flexible payment options.
    • Increase collections with portals and merchant services.
    • Faster patient payments.

  • Help Improve the Patient Experience

    • Consumers’ choice in communications and payments.
    • Payment Integration with MyChart and Hyperdrive.
    • End-to-end reporting to help with reconciliation.
    • Retail-like experience for patients.

  • Help Increase Collections

    • Boost collections by leveraging a mix of convenient payment channels, types, and an easy-to-use provider portal.
    • Includes online and automated phone-pay using credit and debit cards, HSAs, and eChecks.

  • Integrate with Epic to facilitate payments

    • Easy patient payments with Smart Pay Plus which supports patients and providers using Epic’s MyChart and encrypted device integration within Hyperdrive
    • Enjoy seamless integration with MyChart patient portal, allowing a wide range of payment options–– including debit, credit, HSA, and FSA cards
    • Remain within your workflow to help you collect more, faster
    • Accept payments at pre-service and point-of-care, and enable your staff to securely transmit card payments on EMV and P2PE-compliant devices to help reduce your PCI scope

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Advanced payment technologyto increase collections

Smart Pay assets

Patient portal

A secure, payment tool that allows patients to conveniently pay their bill online. Patients can utilize the QuickPay functionality to quickly pay a balance without needing to create an account. Alternatively, they can also create an account to gain access to additional functionality like setting up payment plans, customizing communication preferences, and viewing statements.

Smart Pay assets

Provider portal

Providers can easily collect patient payments while streamlining posting and reconciliation. This web-based tool enables providers to accept payments from anywhere in the organization, in person and by phone. We also offer multiple P2PE and PCI compliant device options to enable secure payment transactions. 

Smart Pay assets

Merchant services

SmartPay Plus delivers rapid payment processing for credit cards and debit cards, including HSA and FSA cards.

Let’s start a conversation

We’re here to help you find out how our services could benefit your organization. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how this solution can help achieve your goals

Want more information about our services? Start here.

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.

Our outcomes

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Fact Sheet

Accelerate Collection and Increase Patient Satisfaction with SmartPay Plus

Fact Sheet

Accelerate Collection and Increase Patient Satisfaction with SmartPay Plus

Learn how SmartPay Plus can help provider organizations increase patient payment collection, while improving the patient financial experience.

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Resources and Brochures
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    Explore SmartPay Plus

    Read the brochure to learn more about how SmartPay Plus can help reach your goals and meet your needs.

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Change Healthcare Operations, LLC is a registered ISO/MSP for Woodforest National Bank, The Woodlands Texas